Magic Support Articles

Emailing Contacts Directly from the Office Query Form

Title: Emailing Contacts Directly from the Office Query Form
Submitted by: Rapattoni Magic Software Support
Issue: How can I send email to my Designated Realtor or Office Manager from the Office Query Form?

New easily accessible Email icons for Designated Realtors and Office Contacts

New icons have been added to the Office Query Form that allow users to conveniently open a line of communication directly to the Designated Realtor or the Office Contact via email. There has been a growing demand for readily accessible email information at the customer’s fingertips. Association staff often need to contact a member’s Designated Realtor or Office Manager while still viewing the member’s record. In previous versions of Magic, completing such a task would require multiple steps; with these new icons conveniently located on the Office Query Form, the number of steps and open screens required has been reduced to just one location.

Office Query Form