|Title:||Annual Dues Billing|
|Rapattoni Magic Software Support|
|Are there any tools available that can help prepare membership data prior to performing annual dues billing?|
Are you wondering what you can do to better prepare your membership data to perform your annual dues billing? The following tools and procedures can help.
In addition to the above checklist, there are many tools to assist you with your annual dues billing. Within Magic, there is an online procedure catalog designed to assist you in the step-by-step process of creating and posting your annual membership dues invoices. To locate these procedure catalogs, simply navigate to the following location:
You will be presented with a screen that looks like this:
**Please note, your billing procedure catalog may look different if a Magic support representative has customized it to fit your needs**
Select the “Annual Dues Billing” catalog from the list of Procedures. Beneath the procedure, each individual step is listed. As you complete each step, you should check the box under the column that says “Procedure Log.” The “Not completed” text in this column will change to display your login name, as well as the date and time of completion. This is designed to give you an easy way to save your place if you have to stop and perform other tasks.
In addition to the procedure catalogs, Magic offers various statement and invoice examples located under the “Help” menu, then “Documentation.” Please see below:
Once you have chosen the “Documentation” section, you will be taken to the following location:
As you can see, there is a wealth of information available here. To view statement\invoice examples, click the “Statement/Invoice Samples” or “Invoice Print Option Samples” links.
For troubleshooting potential issues, there are two Magic Resource Center articles that may be of assistance. Please see the following links for information relating to common errors during the prebilling creation and printing of statements and invoices: Common Prebilling Issues and Common Print Statement/Invoices Problems.
Lastly, if you require additional assistance, we can arrange a one-on-one telephone training for a fee. Please contact support if you would like to schedule this type of training.
As always, Rapattoni Magic support strives to provide the best customer service along with useful information. Your satisfaction is our top priority!