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News ArticleFresno Association of Realtors® MLS goes live with Rapattoni Secure Logon
"Secure Logon has allowed us to provide unprecedented data security for our members, in a user-friendly fashion. Rapattoni handled the implementation very smoothly. This has been an easy transition," said Mary Van Ness, executive vice president of the Fresno Association of Realtors®. The Rapattoni Secure Logon service increases data security by ensuring that only authorized users can access the MLS. During logon, users must provide "two-factor authentication" — their ID and password (something they know), and the code displayed on their security token at that moment (something they have). The combination of the user's password and the correct token code provides a much more reliable level of user authentication than reusable passwords alone. Since each token is associated with a specific user, it eliminates the potential for account sharing and ID theft, and ensures that only authorized users can enter the MLS site. Beginning this summer, the association's various online services will be connected through Rapattoni's included Single Sign-On (SSO) feature for member convenience. SSO will enable members to log on once and then access many authorized sites without requiring separate logons. For instance, after logging onto the MLS, Fresno's members will be able to navigate freely to the association's Internet Member Services site to register for a class or pay their dues, without needing to log on again. "Fresno's Secure Logon rollout was a huge success," said Ralph Hoover, chief operations officer for Rapattoni. "The feedback we heard from users was very positive, with many agents commenting on the easy registration process and the advantages of increased system security." Rapattoni is providing a complete service package to the Fresno Association, including delivery, training, and ongoing call center support for the agents and staff. Rapattoni has developed the software interface for easy logon and registration, as well as an online management system that offers staff tools and reports designed specifically for the real estate industry. All products will be seamlessly integrated for efficient management and supported from the same call center. About Rapattoni Secure Logon About the company For more information contact Public Relations at (800) 722-7338, or visit the company’s Web site at http://www.rapattoni.com. |
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