Internet Member Services
Bring your association and all of its services to your members' computer desktops, via the Internet! Internet Member Services integrates with your Rapattoni Magic association management database to give your members access to appropriate information and features, right from your association's Web page. Designed specifically for real estate associations, Rapattoni's integrated solution lets you offer your members a higher level of service, and at the same time improve your association's efficiency and bottom line.
Members can go online to:
- Make dues and MLS payments
- Pay association charges
- Register for a class or event
- View schedule of upcoming conventions and events
- Check their education history
- View class locations and times
- Look up their committee history
- View committee information and meeting schedules
- Search for an agent or office
- Fill out a membership application (for new members)
- Purchase items from the association store*
- Vote in an association election**
- And more!
*Requires integration with Rapattoni's Internet Store module
**Requires integration with eBallot online voting service from Votenet Solutions, Inc.
Saves your association time and money
With Internet Member Services, your association saves time and money while providing online convenience for your members. For example, when you e-mail dues invoices, members can click to link right to your Web site and pay their bill using a secure credit card process-making the cost of printing, mailing, postage, and handling manual payments a thing of the past!
What customers are saying
Missy Whittington, Executive Vice President, New Orleans Metropolitan Association of Realtors® wrote:
“The Internet Member Services is great. Many of our members have gone to paying their dues online. This year we are planning to do our dues billing by e-mail. It should greatly reduce our costs. The members can go online to check their continuing education attendance as well as access their member accounts. I, and my staff, have always rated Rapattoni's customer service as excellent! ... Our next step is going to be to activate our online Board store. We have 3,300 Board members and 4,400 MLS members.”
Bob Hale, Executive Officer, Houston Association of Realtors® said:
“Can you imagine the time savings and convenience to the members, as well as not having to hire temporary staff to open and manually post 17,000 payments? We simply do not send invoices by mail any longer. ... When a member pays his/her invoice on our Web site, the transaction is automatically posted to our Rapattoni accounts receivable system and to our accounting system. This is a real breakthrough for association management efficiency and provides our members with a much higher level of service.”
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