Magic Resource Center Article

Magic features a Member CDB Query Form and an Office CDB Query Form. These forms show a list of records that have been rejected by NRDS. You should monitor these forms daily and resolve the errors associated with the records.

Resolve Record Errors

Here are the steps you should follow to resolve member record errors. You can follow the same steps to resolve office record errors.

1. Navigate to the Member Query Form
   
   Managers -> Membership -> Member CDB Query Form or Office CDB Query Form

2. Select a record in the table.
   
   View the error message shown in red text.
   
   
3. Press F5 to zoom in on the record.
   
   Repair the record so that it conforms to the NRDS rule shown in the error message.
   
   
4. To view all records (errors and records that processed) click the View All button. You can range search to find a specific member or office.

Send the Record back to NRDS

Once you have resolved the error you can send it back to NRDS immediately by clicking the Push to CDB button. You can also wait for the next batch process to run; this occurs every 10 minutes and will send the record back to NRDS for you.

Monitor Daily

If you monitor your CDB Query forms (both Member and Office) and repair records that cause errors, your data transfers will have fewer errors in the future.