Magic Customer Comments

Pleased with system uptime and performance

"The MetroTex Association of REALTORS, the 5th largest REALTOR Association in the country, moved to the Rapattoni Cloud AMS product in November, 2016. The Cloud AMS system provides a number of improvements and additional features that the staff has embraced and utilize for increased efficiencies. In addition, the IMS product has a much cleaner look with a responsive design. Our members love being able to access it from any mobile device. Our decision to move to a hosted environment alleviated the staff time and the cost burden of maintaining hardware, licensing, and performing the backup of servers that house our AMS system. We have been very pleased with the system uptime and performance."

Ginny Haralson
Assistant Executive Officer
MetroTex Association of REALTORS®

Sincere appreciation for all the hard work

I wanted to express my sincere appreciation for all the hard work, dedication and personal attention your support representative has provided our board through the years. Their expertise, spot on answers and willingness to ensure that any and all of my questions and concerns/requests are met with the right person willing to provide the correct path to fruition. They are one of a kind, an asset to your profession and simply put, a nice person to be affiliated with.

William E. Smith, Chief Financial Officer
New Castle County Board of REALTORS®

I always feel comfortable and at ease

I have been using the Rapattoni system since its inception back in 1995 and I have to say that I have had nothing but pleasurable experiences with the support system staff. They have so much patience and handled my problems in stride; I always feel comfortable and at ease talking with anyone of the support staff and they always reassured me that I was doing a good job and that because something is new it takes time to learn. They make my life so much easier because I know that they are available when I need them and do not have to wait forever for a response.

You have a great team.

Elizabeth A. Garrison
Monmouth County Association of Realtors®, Inc.

Webinars beneficial to staff

I just wanted to thank you for offering the Magic webinar training sessions. Even though I am a long-time user of Rapattoni, I always pick up at least one new tip. I appreciate that the webinars are short and to the point.

Tracy Roberts, e-PRO, RCE
Finance Director
Winston-Salem Regional Association of Realtors®

Appreciates professionalism of support staff

The Rapattoni AMS support staff members have not only been accommodating during our server upgrade, but they went the extra mile to make sure the process went smoothly for us. The team is devoted to its work, and we are extremely impressed with the staff's professionalism and can-do attitude.

Keep up the good work!"

Sandy Haney, Chief Executive Officer
Monterey County Association of REALTORS®