Cloud AMS Tutorial Videos
Cloud AMS Webinars
Rapattoni Magic Webinars & Training Videos
| New IMS Calendar Feature for Events and Classes Online | 1:50 |
| Tips and Tricks, Part 3 Presented by: Diane Clem & Frank Rittersdorf - 06/04/2014 |
16:09 |
| Month End Procedures, Part 2 Presented by: Diane Clem & Frank Rittersdorf - 04/30/2014 |
23:04 |
| Month End Procedures, Part 1 Presented by: Marc Werber, Diane Clem, & Frank Rittersdorf - 03/26/2014 |
27:10 |
| More Staff Picks, Tips and Tricks Presented by: Marc Werber, Diane Clem, & Frank Rittersdorf - 02/26/2014 |
24:15 |
| Importing Contacts into Microsoft Outlook Presented by: Marc Werber, Diane Clem, & Frank Rittersdorf - 01/29/2014 |
15:38 |
| Staff Picks, Tips, and Tricks Presented by: Marc Werber, Diane Clem, & Frank Rittersdorf - 11/27/2013 |
16:57 |
| Recent Features Review Presented by: Marc Werber, Nicole Harris, & Brian Young - 10/23/2013 |
26:36 |
| Education, Part 2 Presented by: Marc Werber & Diane Clem - 08/28/2013 |
23:15 |
| Education, Part 1 Presented by: Marc Werber & Frank Rittersdorf - 07/31/2013 |
33:01 |
| Inventory Module, Part 3 Presented by: Marc Werber, Diane Clem, & Frank Rittersdorf - 06/26/2013 |
24:12 |
| Inventory Module, Part 2 Presented by: Diane Clem, & Frank Rittersdorf - 05/29/2013 |
35:13 |
| Inventory Module, Part 1 Presented by: Marc Werber, Diane Clem, & Frank Rittersdorf - 04/24/2013 |
29:50 |
| Contributions Presented by: Frank Rittersdorf & Diane Clem - 03/27/2013 |
26:39 |
| Membership Counts Presented by: Marc Werber & Diane Clem - 02/27/2013 |
16:17 |
| CDB Financial Process and Reporting Presented by: Marc Werber, Diane Clem, & Frank Rittersdorf - 01/30/2013 |
24:20 |
| Committees Presented by: Marc Werber & Diane Clem - 11/28/2012 |
25:29 |
| Late Fee Billing Procedures Presented by: Marc Werber, Diane Clem, & Frank Rittersdorf - 10/31/2012 |
19:16 |
| Billing Procedures Presented by: Marc Werber, Diane Clem, & Frank Rittersdorf - 09/26/2012 |
29:42 |
| Events: Part 2 Presented by: Marc Werber, Diane Clem, & Frank Rittersdorf - 08/29/2012 |
26:48 |
| Events: Part 1 Presented by: Marc Werber, Diane Clem, & Frank Rittersdorf - 07/25/2012 |
28:56 |
| CDB Maintenance Presented by: Diane Clem, & Frank Rittersdorf - 06/27/2012 |
28:30 |
| Magic Key Stroke Efficiency 101 Presented by: Marc Werber, Diane Clem, & Frank Rittersdorf - 06/06/2012 |
26:13 |
| Preview of Magic 10.01 and Updated Internet Member Services and Understanding Members' Accounts Receivable Training Presented by: Marc Werber, Diane Clem, & Frank Rittersdorf - 04/25/2012 |
29:04 |
| End of Dues Season — Time for Spring Cleaning Presented by: Marc Werber & Frank Rittersdorf - 03/28/2012 |
28:58 |
| Education Tracking Part 2 Presented by: Marc Werber, Diane Clem, & Frank Rittersdorf - 02/22/2012 |
24:52 |
| Education Tracking Part 1 Presented by: Marc Werber, Diane Clem, & Frank Rittersdorf - 01/25/2012 |
27:51 |
| Reconciling Bank Statements w/ NRDS E-Commerce Presented by: Marc Werber, Diane Clem, & Frank Rittersdorf - 11/22/2011 |
17:48 |
| IMS Customization Presented by: Marc Werber & Nicole Harris - 10/19/2011 |
19:24 |
| Online Help and Documentation Presented by: Marc Werber, Diane Clem, & Frank Rittersdorf - 09/21/2011 |
16:24 |
| Offering Dues Discounts on IMS Presented by: Diane Clem, & Frank Rittersdorf - 08/24/2011 |
22:43 |
| Adjusting Posted Payments Presented by: Marc Werber, Diane Clem, & Frank Rittersdorf - 07/20/2011 |
22:04 |
| List Maker – Advanced Features Presented by: Ted Young, Diane Clem, & Frank Rittersdorf - 06/22/2011 |
27:36 |
| List Maker – IMS and Merge Module Presented by: Ted Young, Diane Clem, & Frank Rittersdorf - 06/08/2011 |
29:24 |
| List Maker – Basics Presented by: Ted Young, Diane Clem, & Frank Rittersdorf - 05/25/2011 |
28:58 |
| Maintaining the Non-member Salespersons Count Presented by: Ted Young, Diane Clem, & Frank Rittersdorf - 04/13/2011 |
21:12 |
| Partial Refunds and Accounts Receivable Presented by: Nicole Harris & Diane Clem - 03/16/2011 |
13:49 |
| Waiving Dues for Qualifying Members Presented by: Nicole Harris & Frank Rittersdorf - 02/16/2011 |
10:17 |
| NRDS Verification Report Presented by: Nicole Harris & Frank Rittersdorf - 02/02/2011 |
09:54 |
| Setting and Managing RPAC Payments in Internet Member Services (IMS) Presented by: Nicole Harris & Diane Clem - 01/19/2011 |
15:11 |