Magic Support Articles

Billing Messages – Where they display in Magic and IMS


Billing Messages – Where they display in Magic and IMS

Submitted by:

Rapattoni Magic Software Support


How do I setup\manage my billing messages in Magic and IMS?

There are five billing messages that appear in various places during the billing process in Magic. These messages should be created prior to performing your billing.

Any documents that you would like to make viewable when members pay dues in IMS must be stored in the webs/documents folder on the webserver. You can get the path by looking at the Association Information Form and clicking the IMS Setup button, as shown below:

Association Information Form

There are five types of billing messages available. They are as follows:

In Magic:

Billing Message

1.     Invoice Type Table > Disclosure File Name - Document that is stored in the documents folder on the webserver. This message appears when you click the blue invoice number hyperlink in IMS (see the example below).

Disclosure File Name

2.     Invoice Type Table > Contribution Disclosure (Maximum 1500 Characters) - Shows at the bottom of the screen when you select an invoice to pay in IMS.

Check the "Pay Now" box for the desired invoice and then click the Choose Payment Options button.

3.     Contributions Message in IMS (the one that can be modified to be specific to each memo charge) - Shows when a member clicks the Modify button in IMS.

There is a generic IMS Contribution message in the w:\webs\documents folder. You can customize the message by copying it and changing the name to include the charge code at the end of the name.

When you click the Modify button, a box pops up. This is where the Contributions Message appears.

4.     Print Statement/Invoice Form - aging messages - Shows on statements.

Select the statement/invoice type and then click the Messages tab.

Type your message here.  When your invoice is printed or a PDF is created, this message will appear on the invoice.

When you view your printed statement/invoice or your PDF from email billing, your aging message appears below the line items.

5.     E-mail Billing - E-mail Message

This message shows in the body of the email that the member receives. From the E-mail Statements/Invoices Form, click the Message Info button.

Type your subject and a short message here.

Your message will display in the body of the email that is sent to the member. It will appear right above the links to IMS and the PDF.

If you have any questions or comments, please contact support via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone at 1-866-730-7115.