Magic Support Articles

Adding a Branch Office
Additional Licenses
Adjusting Posted Payments
Aged Accounts Receivable for Credit Balances
Annual Dues Billing
Assigning Staff Rights in Magic 10
Assigning User Rights
Attaching Member Photos
Auto Apply Credits
Auto-numbering Member Records
Billing Messages – Where they display in Magic and IMS
Canceling Member Registration from a Class/Event
Changing the Default Year in Rapattoni Magic
Common Central Database (CDB) Issues
Common Code of Ethics Education Tracking Errors
Common Education Tracking Errors
Common IC Verify Issues
Common Prebilling Issues
Common Print Statement/Invoices Problems
Contacting AMS Support
Contacting Rapattoni Magic Support
Contribution Charge Codes
Contribution History
Contribution Reports and Exports
Converting a Roster to a PDF
Correcting "Out of Balance" Errors
Creating an Email Alias Account
Creating and Modifying Laser Rosters
Creating Invoices for New Members
Creating Late Fees
Cross Referencing IMS Transactions in Magic to the E-commerce Group Summary Report
Cross Referencing Member/Office Records
Data Review and Clean Up - Part 1
Data Review and Clean Up - Part 2
Deleting and Archiving Invoices and Receipts
Education Tracking Update
Education Transmittal and Education Tracking
Education Transmittal Setup
Email Merge
Emailing Contacts Directly from the Office Query Form
Exporting Rapattoni Magic Data Into Microsoft Excel
Find and Correct Illegal Data
Generating Item Labels with UPC Codes
How to add your CAR Dues\Realtor Assessment charge code to your CASTFIN setup
How to Check Data Exchange (NRDS) Transmittal Logs
How To Merge Duplicate Member Records and Transfer History
How to Modify Messages That Display on Invoices/Receipts
How to Run Print Preview Before Printing in Rapattoni Magic
How to Use Range Search
Identifying and Correcting "Undeliverable" or Non-Existent E-mail Addresses
Importing member records from Rapattoni Magic to your Microsoft Outlook Contacts
IMS Accounts Receivable Batch Prefixes
IMS Dues Payment Instructions for Agents
IMS Event and Education Comment Field Expanded!
IMS Supplement Documentation
IMS Web Descriptions for Classes, Events and Committees!
Include Contributions in Internet Member Services (IMS)
Incomplete IMS Transactions
Installing the Bar Code Font
Installment Billing
Inventory Adjustments
Inventory Bar Code Labels
Inventory Minimum Stock Requirements
Inventory Setup/Reset
Issuing a refund on a credit card processed through ICVerify
Issuing a refund on a credit card processed through NAR
Issuing a refund on a credit card processed through VeriSign
Loading Your Agent Photo From IMS
Local Board Designation Transmittals to NRDS
Locating Your Merge Data Files
Mail List Certification
Member Preferences
Member/Office List Maker
Member/Office Lookup from your Association's Web Site
Membership Counts Report
Merge Field Names Printout
Missing Internet Information Report
Monitoring the CDB download forms
Monitoring the CDB forms
Monitoring the CDB Member and Office Query forms in Magic
Multiple Selector Fields
NAR's Central Database (CDB)
New Call Center Management System Improves Service
New FCC Regulations Affecting Communications in Rapattoni Magic
NRDS Education and Financial Reporting via CDB
NRDS Reconciliation Report
NRDS to Magic Verification and Comparison Report
Offering Discounts to Members Paying Through IMS
Office Sort Sequence
Open/Close Cash Drawer
Print Statements/Invoices - Ignore Billing Preference
Print the Association Address on Statements and Invoices
Printing a Member Profile Report
Printing Billing Messages on Statements
Printing Help Documentation with Rapattoni Magic
Printing Membership Cards
Printing Statements – Minimum Balance
Prorating Charge Codes and Automating New Member Billing in Magic
Purge Classes and/or Class Registration Records
Purging Journal Entries
Purging NRDS Transmittals
Rapattoni Magic 8 Workstation Setup
Rapattoni Magic Webinars
Reconciling Batches with Bank Deposits
Refunding Overpayments
Release Highlights
Reporting Code of Ethics Education Information to NRDS
Reversing a Misapplied Dues Payment that has been Updated to History
Run Recovery Error
Scheduler Basics
Setting up a Class or Event for Registration on IMS
Setting up a No-Fee Class or Event
Setting up an E-mail Alias (Distribution List)
Setup Options for Manual Invoices and Receipts
Storing Credit Card Information
Supervisor Login - Adding User Rights
Suspend or Terminate Members
The Differences in Range, Locate, and Query Search
The Importance of Database Backups
Tips, Tricks and Shortcuts
Training Opportunities
Turning Off the Print Address Feature on Pre-Printed Forms for Statements and Invoices
Using Special Billing Codes
Verify Data Exchange Dues Setup
Voluntary Contributions Do Not Display in IMS
Waiving Dues for Qualifying Members
What to do if your credit card processor (such as NAR’s E-commerce Site) is down?
Year End Procedures